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Who we are

Our website address is: https://cheltenham7sfestival.co.uk.

What personal data we collect and why we collect it.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies and Web Beacons

Cheltenham7sFestival.co.uk uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalise or customise our web page content based upon visitors’ browser type or other information that the visitor sends via their browser.

What We Collect

In processing orders and requests, we may collect the following information:

  • Names
  • Contact information, i.e. email address, etc.
  • Demographic data including postcode, preferences, etc.
  • Information regarding customer surveys, competitions and offers

What We do with Your Information

We use this information to improve your service experience and understand your needs in the following ways:

  • Internal reporting
  • Improvement of services and/or products
  • You may receive occasional correspondence regarding offers, promotions and products that we think may interest you from Cheltenham7sFestival.co.uk
  • You may receive occasional correspondence regarding offers, promotions and products from our festival sponsors.
  • You can unsubscribe from our newsletter any time by either contacting info@cheltenham7sfestival.co.uk or by clicking the unsubscribe button at the bottom or top of your email.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.

External Links

Cheltenham7sFestival.co.uk does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of  Cheltenham7sFestival.co.uk and you visit entirely at your own risk. 

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms.

POSTPONED UNTIL 2021

 
THANK YOU to everyone who has shown support this year. 
 
We will offer refunds to those who have bought tickets but this will be subject to admin fees of 3.5%. This may take up to 2 weeks.
 
We will update you soon as possible with a date for 2021.
 
Stay safe, please follow the government guidelines and we look forward to seeing you next summer.

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